Case studies
OLi Jelly, Ha’ritage and Nikudo Seafood share their experience of OSAM’s merchandising support. Explore the themes behind their reviews and watch each full customer video.
Our clients
Explore three customer perspectives on working with OSAM. Each story links to the full video so you can hear the customer’s account in context.
MIWA Manufacturing Sdn Bhd
Puan Farisha describes OSAM’s support with stock replenishment and an improvement in product displays. For a brand reviewing shelf execution, her account highlights two practical questions: who carries out replenishment, and how is the resulting display checked? Watch her full account to understand the experience she is describing.
“OSAM helps us with stock replenishment, and our stock displays are getting better.”
Haritage Brands Sdn. Bhd.
Alvin explains that his team can log in to see stock information with picture updates. This perspective is relevant to brand teams that need visibility between store visits. When planning your own reporting brief, identify the products, outlet views and photographs your colleagues need to review and act on.
“Our team can log in to see … all the stock with picture updates.”
Haiky Marketing Sdn Bhd
Nikudo Seafood describes OSAM as a reliable merchandising partner. Its customer video adds another perspective for companies comparing outsourced field support. Use the full review alongside a discussion of your own outlet list, task standards and reporting expectations; the operational scope still needs to be defined for your programme.
“OSAM has been a reliable merchandising partner for us.”
A useful partner discussion starts with the retail problem you need to solve. For shelf work, specify the products, replenishment permissions and display standard. For visibility, agree the outlet-level fields, photographs and follow-up responsibilities. Share those requirements with OSAM so the proposed service reflects your campaign rather than assuming another customer’s arrangement will be identical.
Share your service locations, outlet count and campaign period. OSAM will review the scope and recommend a practical field execution plan.
