This policy explains how OSAM Merchandising Sdn Bhd (1554725-V) collects, uses and protects personal information submitted through this website.
Information we collect
When you contact OSAM, we may collect your name, company, job title, work email, telephone number, service locations, campaign details and the contents of your message. Basic technical information may also be processed to operate and secure the website.
How we use information
OSAM uses enquiry information to respond, understand your service requirements, prepare proposals, maintain business records and protect the website from misuse. We do not sell personal information.
Service providers
Website hosting, email delivery, form processing and analytics providers may process limited information on OSAM’s behalf. They are used only where needed to operate the website and respond to enquiries.
Retention and security
Information is retained only as long as reasonably needed for the enquiry, legal obligations and legitimate business records. OSAM applies reasonable organisational and technical safeguards, although no internet transmission is completely risk-free.
Your choices
You may ask to access, correct or delete personal information, subject to applicable legal requirements. You may also choose to contact OSAM by telephone or WhatsApp instead of the form.
Contact OSAM
OSAM Merchandising Sdn Bhd (1554725-V)
9 Jalan SS21/34, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
info@osam.com.my · +60 12-373 8871
Last updated: 14 September 2026
